FAQ

1. What is Vietnam Booking Center?

Vietnam Booking Center is a trusted local travel service provider in Vietnam, offering a wide range of services including transport services, tours, accommodation, airport transfers, and travel tickets. We help travelers plan and book their trips easily with transparent pricing and professional support.

2. What services does Vietnam Booking Center provide?

We provide:

  • Transport Services: private cars with driver, airport transfers, bus tickets, train tickets, ferry tickets, and flight tickets.

  • Tours & Activities: day tours, multi-day tours, private tours, and group tours across Vietnam.

  • Accommodation: hotels, resorts, cruises, and homestays.

  • Travel Support Services: itinerary planning, local advice, and 24/7 customer support.

3. How do I book a service on Vietnam Booking Center?

You can easily book by selecting your service, choosing your preferred date and option, and submitting a booking request online. Our travel consultant will contact you shortly to confirm availability, pricing, and payment details.

4. Are prices on Vietnam Booking Center guaranteed?

Yes. We aim to offer competitive and transparent prices with no hidden fees. In many cases, we provide a Best Price Guarantee, especially for transport services and tours.

5. Do you offer airport transfer services in Vietnam?

Absolutely. We offer airport transfer services at major airports such as Noi Bai, Tan Son Nhat, and Da Nang Airport. Options include private cars, vans, and minibuses with professional drivers.

6. Can I book transport between cities in Vietnam?

Yes. You can book popular routes such as Hanoi to Sapa, Hanoi to Ha Long Bay, Da Nang to Hoi An, and Ho Chi Minh City to Mui Ne using private cars, buses, trains, or flights.

7. Are tours suitable for families and groups?

Yes. We offer family-friendly tours, small-group tours, and private tours that can be customized based on your interests, schedule, and group size.

8. Is it possible to cancel or change my booking?

Cancellation and modification policies depend on the service provider. Many services offer free cancellation within a specific timeframe. Our team will clearly inform you of the policy before confirmation.

9. What payment methods are accepted?

We accept various payment methods, including bank transfer, credit cards, and online payment links. In some cases, partial deposits are accepted to secure your booking.

10. Is Vietnam Booking Center a reliable company?

Yes. Vietnam Booking Center is operated by an experienced local travel team with in-depth knowledge of destinations across Vietnam. We prioritize customer satisfaction, safety, and service quality.

11. Do you provide customer support after booking?

Yes. Our support team is available before, during, and after your trip to assist with any changes, questions, or emergencies.

12. How can I contact Vietnam Booking Center?

You can contact us via:

  • Email

  • Hotline / WhatsApp

  • Online contact form on the website

Our consultants will respond as soon as possible.

Why book with us?

  • All of our tours are best-value guaranteed.
  • We're here 24/7 - for travel support.
  • All of our tour guides and travel consultants are local, well trained and experienced to ensure your satisfaction.
  • Simple booking process - instant confirmation.